Securus Technology is located in Dallas, Texas and started in 1986 to help inmates communicate with their family and friends through the use of the latest technology including video calls and call using smartphones and tablets. The company has contracts with more 2600 correctional facilities in the USA and serves more than 3400 people including public safety, law enforcement and correction agencies and over 1.2million inmates. The company had fast-tracked its growth and fortified its position in the industry buying businesses that offer complimentary services and products to inmates becoming the leading provider of full-spectrum civil and criminal justice technology solution.
Securus provides public safety solutions which include emergency response, management of incidences and public information solutions. The company also provides investigative solutions which include identifying, storing, analyzing and bringing out data that can help in investigations. By using advanced data analytics and voice biometric identification, it becomes easier to Analyze massive amounts of data to provide actionable intelligence and well-investigated leads. Securus also has correctional solutions that enhance the experience of inmates and their family and improve operational efficiencies. The company also offers monitoring solutions to help supervise, locate and track adults and juvenile to ensure the safety of the public.
Securus through the chairman and CEO Richard A Smith has shared the communication they receive from happy family and community members on the work they do to ensure safety. They receive emails thanking them for their top-notch investigative solutions that help bring to book criminals who would otherwise walk free. Through the various reviews, the community appreciates location-based services(LBS) software that assists recover illegal assets, drugs, and money. Another report on the covert alert feature which helps in tracking the suspect and taking him into custody. Securus investigative features which help in investigation especially if there is harassment or a potential threat to the facility or the community has also received positive reviews. The company also received reviews on their phone call monitoring capabilities which have helped intercept drugs meant for inmate facilities, suspicious devices, and conversations regarding illegal money transfers, or a past incident that has remained unsolved. The community and family members are grateful for the work the company is doing and are impressed with the display and use of technology.